Much like you, we’re gearing up for Christmas here at Tower and that means that some of our staff will be off on their holidays soon. As such, we thought it best to let you know our opening times and delivery schedules for the festive period…
Our Customer Services team will be operating skeleton staff throughout the Christmas holidays on the following days:
Monday 22 December 2014
Tuesday 23 December 2014
Wednesday 24 December 2014
Monday 29 December 2014
Tuesday 30 December 2014
Wednesday 31 December 2014
Customer Services will do their utmost to respond to customer queries on those days but you may experience some slight delays for which we apologise for in advance. Customer Services is NOT
open on the following days:
Saturday 20 December 2014
Sunday 21 December 2014
Thursday 25 December 2014
Friday 26 December 2014
Saturday 27 December 2014
Sunday 28 December 2014
Thursday 1 January 2015
Whilst every effort is made to ensure timely delivery of orders placed with us, the Christmas period means there are some conditions attached by our courier partners which determine when deliveries can be fulfilled:
All orders received before 12.00 noon today will be shipped before Christmas.
Today is the last day we’re able to guarantee Next Day Delivery on orders place with Tower.
Normal postal services will be resumed from 2 January 2015 - any orders placed prior to today with the Standard Delivery option selected may experience delays as a result.
We wish all customers a Merry Christmas and a Happy New Year and hope that you continue shopping with us in 2015 and beyond.
The Tower Team
19 December 2014