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Delivery & Returns

Please note: We only ship within the UK, Republic of Ireland and Channel Islands. 

If you place your order before 2pm, Carmen aims to deliver your goods the following day, if next day service has been selected. This does not apply when weekends are involved. Next day delivery will cost £4.99. 

Alternatively, your goods will be transported by our distributor on 3-5 working days service and is £3.99.

When ordering, always make sure to provide contact details at the checkout screen. If you require goods to be delivered to the Highlands, Channel Islands or the Republic of Ireland, you should check with our ambassadors from customer services before you order as shipping charges depend on size, weight and destination.

Carmen customer services will give you notice of any delays or cancellations. For full details regarding Delivery please see the full terms and conditions.

 

Please note that our deliveries may be slightly delayed when there is a bank holiday, bear this in mind when ordering from us.

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